The BEST Weapon We Have (will surprise you!)

Posted On May 9, 2024

How do we ensure that our members have the best experience they’ve ever had – and stay for a very long time?

Not to state the bleedin’ obvious but:  We simply try to have superlative standards in EVERYTHING that we do. Our uniforms, our coaching, the gym hygiene and equipment, community events, recognising milestones, highlighting achievements, giving everyone a 5* best-we-can service (even when WE don’t feel like it! Yes!! We’re human too!)

To have an eye for detail for every single stage of a person’s fitness journey with us. “What volume should the music be?” “How clean does it look when a person walks in?” “How can the session be tailored to each person?” “Have we asked everyone is they’ve booked in again?” “Did we use everyone’s name?”

No stone unturned to be the best we can – and always evolving!

Ultimately, the goal is to keep a person happy, fulfilled and content so we can impact their life (and their family’s) for as long as we can.

In a saturated fitness market, with everyone vying for your attention, happiness and satisfaction ensures our members have longevity!

 

Written by Kevin Hurley

Related Posts

Strength For The Novice. What Is It Like?

Strength For The Novice. What Is It Like?

Sarah (pictured) is quite typical of the type of person we can really help.That's a person who understands the power of strength training but don't know much about it, where to start! Sometimes people have absolutely no experience of the weights room. (They've seen it...

Almost 2st Down – No Dieting, No Scales!!

Almost 2st Down – No Dieting, No Scales!!

This is Des..... A busy professional who was stuck in a rut and realised the time had come to work on his fitness. So he got in touch with Hurley Fitness in Ely and embarked on a new journey into the world of strength training. He's now fitter, stronger and lost...

Who We LOVE Helping….

Who We LOVE Helping….

MY BIG REVEAL!!!! One of the things I'm most proud of at Hurley Fitness in Ely, is the fact we help a LOT of people who know NOTHING about strength training. People who have focused on cardio: running or the treadmill, rower and cross trainer in the gym. They've...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *